Last updated: July 18, 2026
Triple E Trucking, LLC ("Triple E," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and your choices — including for our text messaging (SMS) program and the David AI Trucking Operations mobile app (the "app").
We collect information you provide directly, such as your name, company, phone number, email address, and the details of any quote request or dispatch sign-up you submit through our website or to our staff.
If you are an employee, driver, or contracted subhauler using the app, we also collect:
If you allow notifications, the app registers a device push token so we can deliver dispatch assignments and other operational alerts to your device — including when the app is closed. You can turn off notifications at any time in your device settings; if you do, you may not receive dispatch alerts through the app.
The app includes a message board and direct messaging so authorized users can coordinate. Content you post or send is visible to other authorized users of the relevant channel or conversation. We store this content to operate the service and to review reports of objectionable content. Do not post content that is unlawful, harassing, abusive, or otherwise violates our Terms of Service. You can report objectionable content or block another user from within the app; reported content is reviewed by Triple E, and we may remove content or restrict accounts that violate our rules.
The app requests camera access only so you can photograph a load ticket for submission, and photo library access only when you choose to select an existing ticket photo instead of taking a new one. The app does not access your camera or photo library at any other time.
Some trucks in our fleet — including subhauler-owned trucks whose owner has separately agreed — are equipped with telematics hardware (such as a CANedge data logger) that can read vehicle diagnostic data from the truck's CAN bus, including engine fault codes and engine/vehicle health and performance channels (for example, coolant temperature, oil pressure, or aftertreatment/emissions status).
We only collect this data from a truck after its owner or the contracted subhauler has granted Triple E's shop permission to do so. This data is used solely for vehicle maintenance, safety diagnostics, and repair decisions. It is not GPS/location tracking, is not used to monitor a driver's activity or performance, and is not sold or shared with third parties except as needed for the truck's own repair (for example, with a mechanic or parts supplier).
The app does not track your location. We do not collect GPS or background location data.
Mobile information is never shared or sold. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Phone numbers collected for text messaging are used solely to deliver Triple E dispatch and operational notifications.
If you opt in to our text messaging program, we send recurring dispatch notifications (such as job assignments, report times, truck assignments, and job changes or cancellations) to the mobile number you provide.
We do not sell your personal information. We share information only as needed to operate our services — for example, with service providers who help us deliver messages (such as our SMS provider) or host our systems — and as required by law. Content you post to the board or send in direct messages is shared with the other authorized users of that channel or conversation.
We use reasonable administrative and technical safeguards to protect the information we hold, including encrypted storage of credentials and role-based access controls. No method of transmission or storage is completely secure, but we work to protect your data.
We keep account, job, ticket, and message data for as long as needed to operate our business and meet legal and recordkeeping obligations, and then delete or de-identify it.
You may opt out of text messages at any time by replying STOP. You can turn off push notifications in your device settings. You may request access to, correction of, or deletion of your information — including your app account — by contacting us at the number or address below.
The app is intended for use by employees, drivers, and contracted subhaulers and is not directed to children under 13. We do not knowingly collect information from children.
We may update this policy from time to time. We will post the updated version here with a new "Last updated" date.
Triple E Trucking, LLC
1215 E. White Lane, Bakersfield, CA 93307
(661) 834-0071